Welcome to Live Chat

When our staff are available for live chat, you will see the chat window on the bottom right corner of your screen.

Live Chat is for...

  • quick questions
  • help clarifying something related to policy or procedures
  • general inquiries to Social Science Academic Counselling
  • asking for directions to find something that is not on our site

Live Chat is NOT for...

  • academic consideration for missed course work
  • asking about help portal response time
  • booking an appointment
  • questions about Self-Reported Absences
  • in-depth counseling appointments

Chat Hours

Monday to Thursday: 10:00 am - 12:00 pm / 1:30 pm - 3:30 pm
Friday: 10:00 am - 12:00 pm 

Live Chat will be closed on Thursday June 30 and Friday July 1 for the Canada Day holiday weekend.